Sole proprietor Franjkovic Tetiana Vasilievna, EDRPOU code: 3160708606, payer of a single tax at a rate of 5%, registered in the Unified State Register of Legal Entities and Individual Entrepreneurs and Public Organizations, entry number No. 2010350010001524417 from 28.02.2025  Contractor"), guided by Art. 633 Art. 638 Art. 641 Art. 642 Art. 644 of the Civil Code of Ukraine,

makes a public offer (hereinafter referred to as the “Public offer”) to the Client for the provision of consulting services (psychological assistance), training services (conducting webinars, lectures, trainings), holding congresses (conferences), hereinafter referred to as “the/of Services “,

and the Client accepts it and pays.

The Client shall accept the Public Offer in the manner specified by this Agreement. Upon the Client's acceptance of this Public Offer, the Agreement shall be deemed concluded.

Hereinafter in the text of the Agreement the Contractor and the Client are separately referred to as the “Party", and together – "Parties".

1. Terms used in the Agreement

Public offer (hereinafter referred to as the “Offer”) is a public offer aimed at an unlimited number of Clients to enter into an Agreement under the terms and conditions contained in this Offer, set out on the Contractor’s Website.

Website – the Contractor’s web page on the Internet at: veripharos.com , which is the main source of information for the Client about the Contractor’s Services, conditions and cost.

Acceptance means the Client's full, unconditional, and irrevocable acceptance of the terms and conditions as set forth in this Offer. Acceptance is effected by transferring funds to the Contractor's bank account.

Client — an individual or legal entity that has accepted this Offer for the purpose of receiving consulting services and paid the cost thereof, in accordance with the invoice issued by the Contractor.

Agreements are agreements reached by the Parties verbally or in writing – in instant messengers or by e-mail.

the/of Services  are provided by the Contractor orally, including by telephone, Zoom, Teams , other video messengers , as well as during a personal meeting.

The duration of the Services is indicated on the Website and depends on the type of services selected by the Client.

The service sector is a type of verbal interaction that excludes any medical appointments, prescriptions, and the sale of any medical products, including medicines.

The frequency of Services is determined jointly by the Contractor and Client or specified on the website. Consultations can be one-time (1-2 times per year) or regular (1-3 times per week).

the topics of the consultations and communicates them to the Contractor orally or in writing – via instant messengers or by e-mail . Training topics  and congresses are determined by the Contractor and communicated to the Client on the website, orally or in writing - in messengers or by email .

The location, date, and time of commencement of Services are determined by the Contractor, as notified to the Client. Communication between the Parties outside the agreed terms and time does not constitute Services.

The result is a change in the psychological state of the Client when receiving the/of Services , corresponding to the Client's initial goal (request). Evaluation of the achieved result has no objective criteria, as it depends entirely on the individual characteristics of the Client and may change repeatedly during the receipt the/of Services .

2. Subject of the Agreement

2.1. This Agreement is public, concluded between the Contractor on one side and the Client on the other, from the moment of acceptance by the latter of all the terms and conditions of this Agreement without exception.

2.2. Subject of the Agreement – the/of Services provided by the Contractor to the Client under the terms of this Offer.

2.3. The Contractor undertakes to provide the/of Services and the Client undertakes to accept and pay for them in the manner and under the conditions determined by this Agreement and the legislation of Ukraine.

2.4. The provision the/of Services  by the Contractor under this Agreement shall be carried out in accordance with the provisions of the current legislation of Ukraine and the agreements of the Parties.

3. Payment for services

3.1. The cost the/of Services  under this Agreement is indicated in the invoice issued by the Contractor based on the cost indicated on the Website or as a result of agreements between the Parties.

3.2. The payment procedure for the Contractor’s the/of Services  is 100% prepayment, unless otherwise provided by agreement of the Parties.

3.3. The Client shall pay for the/of Services  in non-cash form by transferring funds to the Contractor’s bank account specified in this Agreement.

4. Rights and obligations of the Contractor

4.1. The Contractor is obliged to:

А) the/of Services stipulated by this Agreement in a timely, high-quality and complete manner;

B) The Contractor may provide Services in a language more understandable to the client and conducive to better understanding and/or achieving therapeutic results. In such a case, the Contractor may communicate in this language themselves or use the service translator.

B) Before receiving payment from the Client, provide instructions on the procedure for receiving the/of Services ;

D) Notify the Client of the impossibility of providing the/of Services  or a change in the time of their provision – at least 1 hour prior to the start of the service. The Contractor will notify the Client of this by email, on social media, or by other means;

D) Not to disclose to third parties information about the/of Services , their results, the intimate and family life of the Client, which became known to the Contractor during the performance of this Agreement, except in cases stipulated by the legislation of Ukraine or with the permission of the Client.

4.2. The Contractor has the right to:

A) Refuse to provide the/of Services  if the Client is more than 15 minutes late.

B) Do not reimburse the cost the/of Services  to the Client in the following cases:

– if the Client has not notified the Contractor that he/she will not be able to attend the individual consultation or has done so later than 24 hours before the start;

– if the Client is intoxicated or under the influence of drugs;

– if the Client’s Internet, equipment or software is disrupted, or if there are problems with email, including the Contractor’s emails ending up in the Spam folder;

– if the Client did not follow the Contractor’s recommendations, resulting in undesirable consequences (direct or indirect harm) to his physical and mental health.

In all these cases, the/of Services  provided shall be deemed completed and are subject to full payment.

B) Require from the Client the conscientious fulfillment of the obligations assumed and the recommendations provided by the Contractor, and a respectful attitude towards the Contractor;

D) Change the terms of this Agreement unilaterally without prior agreement with the Client.

5. Rights and obligations of the Client

5.1. The Client is obliged to:

A) Pay for the/of Services  in accordance with this Agreement;

B) Follow the Contractor’s recommendations;

B) Notify the Contractor of the impossibility of attending an individual consultation no later than 24 hours before the start;

d) have a personal computer or mobile device with access to the Internet, equipped with headphones and a microphone, with installed software necessary and sufficient to receive the/of Services ;

d) ensure the uninterrupted operation of your equipment and installed software, including e-mail;

E) When interacting with the Contractor, its employees, and partners, the Client must be polite and courteous to all parties involved, and resolve any disputes and disagreements calmly and ethically. Failure to comply with this clause constitutes unconditional grounds for the Contractor's unilateral refusal to fulfill its obligations under the Agreement and refusal to further provide Services to the Client.

5.2. The Client has the right:

A) receive the/of Services  in a timely manner, with high quality and in full, in accordance with the terms of this Agreement;

B) request a change in the time of an individual consultation, but no later than 24 hours before the start;

B) receive a refund of the advance payment in case of refusal the/of Services , notifying about this no later than 24 hours before its start;

D) Modify the initial request formulated before the individual consultation.

6. Responsibilities of the parties

6.1. The Client is responsible for the completeness and accuracy of the information provided to the Contractor. When providing the/of Services  , the Contractor relies on the information provided by the Client.

6.2. No information or materials provided by the Contractor as part the/of Services  under this Agreement may be considered a guarantee of the Result, as this depends on the Client's actions, mental maturity, personal qualities, readiness for change, and responsibility for their own life. Any decisions based on the/of Services  are solely the responsibility of the Client. The Client assumes full responsibility for the risks associated with the use of information provided by the Contractor as part of fulfilling its obligations under this Agreement.

the/of Services provided by the Contractor under this Agreement do not require licenses or certificates of conformity. However, they may not align with the Client's usual (naturally formed) conditions and behavioral lifestyle, and require self-control and continuous monitoring of their own well-being. If any signs of negative consequences appear, the/of Services is obligated to immediately discontinue use of the services and seek advice from a physician or other specialist.

The Contractor is released from any liability, including compensation for any damages and sanctions associated with the occurrence/manifestation of negative consequences for the Client related to the Contractor's services, since the Client receives them at his own risk, being aware of the circumstances set out in this Agreement.

6.3. The Parties are released from liability for failure to perform or improper performance of their obligations under this Agreement during the duration of a force majeure event. During this period, the Parties shall have no mutual claims, and each Party assumes the risk of the consequences of such force majeure. The Parties are obligated to notify each other in writing of the occurrence of such circumstances by any means of electronic communication, including email.

The Parties understand force majeure circumstances to include: fire, flood, earthquake, strikes and other natural disasters, war and military action, the entry into force of regulatory legal acts and legal acts that impede the fulfillment of obligations, and forced, urgent (unscheduled) work. These circumstances are beyond the control of the Parties and impede the performance of this Agreement.

The Client’s lack of time to receive the/of Services , being on vacation/business trip/travel, problems with Internet access, or failure of Internet access means are not force majeure circumstances.

6.4. The Contractor's aggregate liability under this Agreement for any claim or demand under the Agreement or for its execution is limited to the amount of the advance payment made to the Contractor by the Client. In this case, the Contractor may only be recovered for the advance payment, not for lost profits.

7. Privacy and Copyright

7.1. The Parties agree to treat all information related to the provision the/of Services  under this Agreement as confidential. Confidential information may not be transferred to third parties without the prior written consent of the other Party to this Agreement, except in cases of law enforcement agency requests, legal proceedings, or in the event of the Contractor's legal defense of its rights and interests.

7.2. Any information materials provided to the Client during the provision the/of Services , including video recordings, images and texts, are protected by copyright, under no circumstances become the property of the Client and may not be used by the Client outside the framework of the Contractor's the/of Services  , and may not be copied, modified, or distributed to third parties in any form or shape

Violation of these restrictions shall constitute grounds for the Client to be held liable under civil, administrative, and criminal law, as well as for the Contractor to refuse to perform this Agreement, without compensation to the Client for damages and without a refund of any payment made for the Services.

8. 8. Personal data

8.1. By accepting this Agreement, the Client consents to the collection, processing, and transfer of his/her personal data to ensure the implementation of civil-law relations, settlements with the Client, accounting and tax records, communication, and contractual relations, which does not contradict the legislation of Ukraine.

8.2. The Parties undertake, in accordance with the requirements of Ukrainian legislation on personal data protection, to ensure the appropriate protection of personal data from unlawful processing and unlawful access thereto. The Parties also undertake to take the necessary measures to prevent the unauthorized disclosure of personal data by employees and/or other authorized persons of the Parties who become aware of such personal data in connection with the fulfillment of obligations under this Agreement.

9. Duration of the Agreement

9.1. This Agreement shall enter into force upon payment by the Client for the Contractor's the/of Services  and shall remain in effect until the Parties fulfill their obligations under this Agreement.

9.2. The obligations of the Parties under this Agreement shall be considered fulfilled from the moment of completion of the period of provision the/of Services .

9.3. The Parties have the right to terminate this Agreement early by mutual agreement of the Parties, notifying each other in writing by any available means of communication.

10. Final Provisions

10.1. This Agreement is governed by the current legislation of Ukraine, regardless of the location of the Client receiving the/of Services .

10.2. The Client confirms that prior to accepting the Agreement, he/she has read all of its terms and conditions and has consciously, without any coercion, accepted this Agreement.

10.3. After acceptance of the terms of this Agreement, all previous negotiations and correspondence between the Parties, in any way related to this Agreement, lose their legal force.

10.4. All legal relations arising in connection with the execution of this Agreement and not regulated by it shall be governed by the norms of the current legislation of Ukraine.

10.5. The Contractor is responsible for the accuracy of the details specified in this Agreement and undertakes to promptly notify the other Party in writing of any changes. Failure to notify the other Party shall bear the risk of any adverse consequences associated therewith. The current version of the Agreement is available on the Contractor's Website.

10.6. All disputes and disagreements between the Parties shall be resolved through negotiation. The claim procedure for resolving disputes arising from the relationship under this Agreement is mandatory. The recipient of the claim shall, within 30 calendar days of receipt, notify the claimant in writing of the results of the claim review. If agreement is not reached within the specified timeframe, the dispute shall be referred to a judicial authority for consideration in accordance with the current legislation of Ukraine at the Contractor's place of registration. A court finding any provision of this Agreement invalid or unenforceable shall not invalidate the remaining provisions.

10.7. The Parties have agreed that screenshots of their email or instant messaging correspondence pursuant to this Agreement constitute sufficient and admissible evidence of the facts stated therein. The Parties acknowledge that all messages, communications, agreements, documents, and letters sent using authorized email addresses are deemed to have been sent and signed by the Parties, unless expressly stated otherwise.

10.8. The following are recognized as the authorized e-mail addresses of the Parties:

– for the Contractor – tf@veriphafos.com

– for the Client – the email address specified when ordering the/of Services .

11. Contractor's details

Individual entrepreneur Franjkovic Tetiana Vasilievna

IBAN: UA603348510000000026007242218

IBAN: UA603348510000000026007242218

Support: tf@veripharos.com